Clinicneo Ready for Coronavirus Disease 2019

news update

19 November 2020

Steps to protect you from COVID-19.

Before Patients Arrive

  • Prepare the clinic.
    • Know which of patients are at higher risk of adverse outcomes from COVID-19.
    • Consider and plan for providing more telemedicine appointments.
    • Stay connected with the health department to know about COVID-19 in community. Step up precautions when the virus is spreading in community.
    • Assess and restock supplies now and on a regular schedule
  • Communicate with patients.
    • Ask patients about symptoms during reminder calls.
    • Consider rescheduling non-urgent appointments.
    • Post signs at entrances and in waiting areas about prevention actions.
  • Prepare the waiting area and patient rooms.
    • Provide supplies—tissues, alcohol-based hand rub, soap at sinks, and trash cans.
    • Place chairs 6 feet apart, when possible. Use barriers (like screens), if possible.
    • If your office has toys, reading materials, or other communal objects, remove them or clean them regularly.

When Patients Arrive

  • Place staff at the entrance to ask patients about their symptoms.
    • Provide symptomatic patients with tissues or facemasks to cover mouth and nose.
    • Limit non-patient visitors.
  • Separate sick patients with symptoms.
    • Allow patients to wait outside or in the car if they are medically able.
    • Create separate spaces in waiting areas for sick and well patients.
    • Place sick patients in a private room as quickly as possible.

After Patients are Assessed

  • Provide at-home care instructions to patients with respiratory or other symptoms. Consider telehealth options for follow up.
  • Notify your health department of patients with COVID-19 symptoms.
  • After patients leave, clean frequently touched surfaces using EPA-registered disinfectants—counters, beds, seating.